ITS Network/Technical Deployment Guidance ITS Maintenance Management/PM Support

J.A. Watts, Inc. (JWI) is performing as a sub-consultant for System Development Integration, LLC (SDI) in the roles of Maintenance Logistics Technician and Program Support Technician. These services include but are not limited to performing onsite management and oversight for all of the Illinois State Toll Highway Authority (ISTHA) Intelligent Transportation Systems (ITS) and Fiber Optics equipment. JWI will assist with the day to day management of the ITS field and off site maintenance contracts. Provided oversight and minor troubleshooting on the integration, maintenance and training of CCTV camera security systems.

Documented the design changes to the network topology of the ITS system. Tracked the network changes through the change control process. Created, implemented and managed an inventory database for all of the ITS equipment. Performed assessment of the overall system equipment to determine and prioritize maintenance needs. Managed and utilized issue tracking system to provide daily ticket updates for the Maintenance Contractor and ISTHA maintenance support staff including reviewing, assigning, follow-up and closeout. Deployed and provided management of a preventative maintenance contract and ISTHA maintenance staff as needed. Provided daily maintenance management, documentation and preventative maintenance procedures and reviews, warranty tracking and field inspection.