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It’s the 25th of the month, and we’re excited to share some incredible achievements as we celebrate 25 years of excellence! Here are some highlights (take note of a lot of 25 references!) from our impactful airport lobby programs that have enhanced passenger experiences nationwide:
Delta Air Lines Kiosk Replacement & Reduction Program (Phases 2-4)
• Completed in 2024, transforming 189 airports!
• 25th airport completed: Tucson International Airport
• First 25 airports surveyed in just 6 days! A total of 70 airports were surveyed in the first 25 days
• Design: 120 airport designs approved in under 25 days by JWI’s internal Design Team
• Go-Live: 24 airports went “live” under 25 days from design approval
Alaska Airlines Bag Tag Station (BTS) Program
• Wrapped up in 2024 across 70 airports
• 25th airport completed: Tucson International Airport
• First 25 airports surveyed in 16 days; 38 airports completed in the first 25 days!
• Design: 38 airport designs approved in under 25 days by JWI’s internal Design Team
• Go-Live: 26 airports went “live” under 25 days from design approval
American Airlines TP-100 Ticketing Kiosk Program
• Finished in 2015 with 255 airports worldwide
• 25th airport completed: Chicago O’Hare International Airport (99 kiosks installed)
• First 25 airports surveyed in 22 days; a total of 33 airports surveyed in the first 25 days
Southwest Airlines Self-Tag Kiosks Program (2024 – Select Airports in partnership with Furstenberg Construction)
• 4 airports completed, 1 remaining scheduled to complete in early November
• 5th airport completed: Memphis International Airport
• 4 of the 5 airports went “live” under 25 days from design approval
As Program Managers with experience at over 250 airports, we excel in identifying program parameters and priorities to set realistic goals. Our expertise covers airport requirements, local nuances, stakeholder management, regional-based M/WBE participation, and more. With over 90% of an airport in each program designed by our in-house Planning & Design team and our unique Scope of Work model, we’ve cut program schedules by months.
Thank you to our clients and team for making our 25-year journey one of innovation!